Refunds

 

If you have an outstanding order, refund, exchange or other query, our team will be reaching out over the next few days to give you some answers and options.

Ballentynes Fashion Central is happy to refund or exchange any of your Webshop purchases if you are not satisfied with the product. You may return your item(s) to us in original condition within 30 days from when you received your goods. In-store purchases may be returned within 21 days.

 

Every care has been taken with the quality of our garments to ensure your satisfaction, however from time to time a garment is faulty. When this happens you can either exchange for a perfect garment or we will refund the garment fee for you.

To exchange or return your purchase you can either go to a store near you or send it to:

Ballentynes Fashion Central
7 Mohuia Crescent
Porirua, 5022
New Zealand.

Unfortunately, your postage on refunds and exchanges is not refundable. If you are exchanging your purchase the good news is we don't charge postage (with-in New Zealand) when we re-send the exchanged garments back to you.

  • Click on the PINK for each garment link!

    Check Coat: 0201ZZ $249.99

    Available in:  Chocolate
    Taupe Check    ,     Charcoal Silver Check, Taupe Charcoal Check

    Tunic: 6342ZZ $89.99

    Available in: Black, Atlantic Marle, Ocean
    Marle, Raspberry, Spice Marle

    Suede Pant: 4065ZZ $79.99

    Available in:  Black,
    Camel

    Ankle boot: Ophelia ZZ $129.99

    Available in: 
    Black, Beige

    Bag: 0486ZZ $59.99

    Available in:  Black,
    Deep Purple

  • Click on the PINK for each garment link!

    Coat: 0202ZZ $239.99

    Available in:  Taupe
    Black Floral    , Silver Black Floral

    Top: 6361ZZ $49.99

    Available in: Oatmeal, Berry, Charcoal, Sky

    Suede Pant: 4065ZZ $79.99

    Available in:  Camel, Black

    Ankle Boot: Europa ZZ $169.99

    Available in: Black

  • Click on the PINK for each garment link!

    Coat: 0203ZZ $179.99

    Available in:  Pink, Black, Navy

    Jeans: 6624ZZ $79.99

    Available in: Mid Indigo, Dark Indigo

    Ankle Boot: Europa ZZ

    Available in: Black

    Bag: 0486ZZ $59.99

    Available in:  Black, Deep Purple

  • Click on the PINK for each garment link!

    Coat: 0205ZZ $169.99

    Available in:  Navy
    Multi Floral

    Suede Pants: 4065ZZ $79.99

    Available in:  Camel,
    Black

    Ankle Boot: Ophelia ZZ $129.99

    Available in: Black, Beige

    Bag: 0575ZZ $79.99

    Available in:  Tan

  • Click on the PINK for each garment link!

    Jacket: 0206ZZ $149.99

    Available in:  Black
    Multi Floral

    Pants: 4302ZZ $79.99

    Available in:  Black,
    Dark Emerald

    Ankle Boot: Europa ZZ

    Available in: Black

    Bag:0487ZZ $69.99

    Available in:  Tan, Black

  • Click on the PINK for each garment link!

    Jacket: 0207ZZ $149.99

    Available in:  Fuchsia, Royal, Sand

  • Click on the PINK for each garment link!

    Knit Jersey: 0401ZZ $119.99

    Available in:  Cobalt,
    Green, Cream

  • Click on the PINK for each garment link!

    Jacket: 0501ZZ $189.99

    Available in:  Camel,
    Silver

    Turtleneck Jumper: BZZ025 $89.99

    Available in Ecru, Black