Frequent Questions

1. Can I change my order?
Once your order has been submitted and you have paid for it we are unable to amend the transaction online. However we may be able to amend your order if you ring us as soon as possible on 04 238 9080. If we have not dispatched your items we will do our best to amend your order.

2. Do you post overseas? (what will it cost?)
We do ship frequently to Australia, for rates click see Delivery and Returns page here. We also ship to other overseas countries, please email info@ballentynes.co.nz to find out the postage costs.

3. How long will it take for my items to be delivered?
Check our Delivery and Returns page here for this information

4. How long do I have to return my item?
Check our Refunds page here for this information

5. Are you getting more stock in of a particular item?
If you would like to find out whether a particular hot selling item is coming back in stock, please contact info@ballentynes.co.nz

6. What are your swimwear conditions of return?

Due to hygiene issues we do not exchange or refund any swimwear items. We encourage all customers to measure themselves against our size charts or try on in store to ensure the correct size before purchase.

  • Click on the PINK for each garment link!

    Check Coat: 0201ZZ $249.99

    Available in:  Chocolate
    Taupe Check    ,     Charcoal Silver Check, Taupe Charcoal Check

    Tunic: 6342ZZ $89.99

    Available in: Black, Atlantic Marle, Ocean
    Marle, Raspberry, Spice Marle

    Suede Pant: 4065ZZ $79.99

    Available in:  Black,
    Camel

    Ankle boot: Ophelia ZZ $129.99

    Available in: 
    Black, Beige

    Bag: 0486ZZ $59.99

    Available in:  Black,
    Deep Purple

  • Click on the PINK for each garment link!

    Coat: 0202ZZ $239.99

    Available in:  Taupe
    Black Floral    , Silver Black Floral

    Top: 6361ZZ $49.99

    Available in: Oatmeal, Berry, Charcoal, Sky

    Suede Pant: 4065ZZ $79.99

    Available in:  Camel, Black

    Ankle Boot: Europa ZZ $169.99

    Available in: Black

  • Click on the PINK for each garment link!

    Coat: 0203ZZ $179.99

    Available in:  Pink, Black, Navy

    Jeans: 6624ZZ $79.99

    Available in: Mid Indigo, Dark Indigo

    Ankle Boot: Europa ZZ

    Available in: Black

    Bag: 0486ZZ $59.99

    Available in:  Black, Deep Purple

  • Click on the PINK for each garment link!

    Coat: 0205ZZ $169.99

    Available in:  Navy
    Multi Floral

    Suede Pants: 4065ZZ $79.99

    Available in:  Camel,
    Black

    Ankle Boot: Ophelia ZZ $129.99

    Available in: Black, Beige

    Bag: 0575ZZ $79.99

    Available in:  Tan

  • Click on the PINK for each garment link!

    Jacket: 0206ZZ $149.99

    Available in:  Black
    Multi Floral

    Pants: 4302ZZ $79.99

    Available in:  Black,
    Dark Emerald

    Ankle Boot: Europa ZZ

    Available in: Black

    Bag:0487ZZ $69.99

    Available in:  Tan, Black

  • Click on the PINK for each garment link!

    Jacket: 0207ZZ $149.99

    Available in:  Fuchsia, Royal, Sand

  • Click on the PINK for each garment link!

    Knit Jersey: 0401ZZ $119.99

    Available in:  Cobalt,
    Green, Cream

  • Click on the PINK for each garment link!

    Jacket: 0501ZZ $189.99

    Available in:  Camel,
    Silver

    Turtleneck Jumper: BZZ025 $89.99

    Available in Ecru, Black